First and foremost all the staff are extremely friendly and very personable.
So I came in for an alignment on my car and was quoted a reasonable price. It didn't take long at all before my car was in the shop and their team was inspecting everything. Within 10 minutes a guy named David came out and greeted me and walked me back to explain what they found in the inspection process. He showed me in detail that my ball joints were going and what it looked like when Ball joints we're failing. Now I already knew what it looked like when ball joints are going but for someone who doesn't know that sort of thing I can see it being very very helpful. Because most places will just come out and tell you that your ball joints need to be replaced instead of actually showing you and explaining.
A lot of people tend to think of auto mechanics as them trying to get one over on people, because let's face it, some of them do. This is not the case here. I would very much recommend anyone who doesn't do auto repair themselves to come check this place out and enjoy the friendly experience this place has to offer. - Kyle O. (Google Review April
These guys are awesome. They work on everything. Went in today for an oil change and an alignment. They gave me a free oil change, even though my car needs full synthetic. They are very knowledgeable about cars. Great customer service!
S. (Google Review March 2019)
Took a chance on this repair shop by googling them and reading the reviews. I am someone who almost always either does the work myself or goes with someone I’ve dealt with in the past. I was beyond thrilled with their customer service and handling of my repair. Completely thorough, great communication and competitively priced. A great experience and they have earned my business going forward. Bravo! - Drew M. (Google Review February 2019)
I am new to the area and was a great first impression. They were extremely helpful and walked me through things that needed to be fixed on my vehicle. The customer service is excellent! The best part, there was no pressure to make decisions on repairs. I will be back. - Anthony Q. (Google
Review March 2019)
Honest, knowledgeable, and always friendly. I know when I take my vehicles here for service they’ll be in good hands. Highly recommended. - Dustin G. (Google Review May 2019)
My husband found this place about a year ago and we have been so glad to bring our cars here. Their loaner program is such a huge help when we are not able to stay and wait. I have an older VW beetle that requires repairs from time to time. This last time, Diane, at the front (she is awesome), sent me photos of what they found and what needed repair. I have never had a service place send photos so I could understand what is being done. I appreciate this part of their service - they are very honest. The entire staff is friendly and takes their time to explain the work being done.The waiting area is clean and stocked with coffee, water and cookies. I highly recommend having your car serviced here. You will be surprised by how well you are treated, the fair pricing, the thorough explanation of what your car needs and the great work. Thanks everyone at Automotive Speciality Services. - Lisa L. (Google Review